Members

What are Members?

Members are people! Members are anyone that is associated with your Organization by Registration Category purchase. The Members associated with your Organization will change each Season corresponding with each Season's registration process. You can view your past membership by toggling Seasons.

How do Members work?

A Member is a key piece of Dive 365. Each Member is assigned their own globally unique identifier that allows for the ability to uniquely identify the Member and make their lives easier. For example, when a Member registers for a competition, they will be able to use past data to fill in their dive lists. From an administrative perspective, all past competition data is stored with the Member so allow for making data-driven decisions for aspects like needed training, eligibility for camps, and even carding.

Members always belong to an Account. This allows for multiple Members to be managed within a single group - typically a family.

Members may be affiliated with multiple Organizations. A Member will be affiliated with any Organization for which a Registration Category was purchased. Typically, a Member will be affiliated with a club, a provincial Organization, and the national Organization. However (as an example), it is possible for a Member to coach for one club and dive with another, thereby resulting in multiple affiliations.

Moving from one Organization to another mid-season will also result in multiple affiliations. This is because the Member will have to register with the new Organization within the same Season.

Visualization

Members are each required to be configured with a gender and a birthday. Based on this, Members can be grouped by their gender and their diving age group. You may click on the "chart" icon in the toolbar at the top of the "Members" page to view this grouping.

Members grouped by gender and age group

This information can be useful to evaluate an Organization's demographic as well as the membership feeder system. Ideally, an Organization has a healthy base of younger Members (E and D age groups). The grouping naturally shrinks as Membership ages, but should be a smooth line.

The membership visualization includes all Members, not just athletes. As such, there is like to be a larger number of "senior" age group as this will include coaches, officials, and volunteers.

Member roles

Every person that signs into Dive 365 will have a corresponding Member. Members can be granted roles which will enable access to various features of Dive 365. Administrators will be responsible for granting roles via the Staff feature.

Archiving

Members cannot be archived, but they can be deleted. Only Account owners may delete a Member.

When a Member is deleted, the physical entry in the database is not removed. Instead, the data is cleansed of all personally identifiable information (PII). This is to ensure data integrity, particularly as relates to reporting. Deleted Members, should they ever appear in a report, will appear simply as [DELETED].

Members that have not had any transactions for 2 years will be automatically hidden from standard views.

Permissions

The "member reader" Role is required to view Member details. The "member contributor" Role is required to modify Member details.

How to guides

How to: Find MembersHow to: Edit MembersHow to: Export Members to CSVHow to: Assign Registration Categories to MembersHow to: Add Sessions to MembersHow to: Switch Sessions for MembersHow to: Cancel Sessions for MembersHow to: Assign Levels to MembersHow to: Add journal entries to Members